Privacy and
Cookies Policy
This privacy policy describes how we process information about you, including personal information and cookies.
1.1. This privacy policy of the Online Shop is for information purposes only, which means that it does not constitute a source of obligations for Service Recipients or Customers of the Online Shop. The privacy policy primarily contains rules concerning the Administrator's processing of personal data in the Online Shop, including the grounds, purposes and duration of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Shop.
1.2. The administrator of the personal data collected via the Internet Shop is MISSION AIR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Strzyżewice (registered office and delivery address: ul. Balonowa 63, 64-100 Leszno); entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000922247; the registration court where the company's documentation is kept: District Court Poznań - Nowe Miasto and Wilda in Poznań, IX Economic Division of the National Court Register; share capital of: PLN 100,000; NIP: 6972376836; REGON: 386064860, e-mail address: biuro@missionair.pl and contact telephone number: 48797451111 - hereinafter referred to as the "Administrator" and being at the same time the Internet Shop Service Provider and the Seller.
1.3. Personal data in the Online Shop are processed by the Administrator in accordance with the applicable legal provisions, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "RODO" or "RODO Regulation". Official text of the RODO Regulation: http://eurlex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679
1.4. The use of the Online Shop, including making purchases, is voluntary. Similarly, the related provision of personal data by the Customer or Client using the Internet Shop is voluntary, subject to two exceptions: (1) conclusion of agreements with the Administrator - failure to provide, in the cases and to the extent indicated on the website of the Internet Shop and in the Regulations of the Internet Shop and this privacy policy, personal data necessary for the conclusion and performance of a Sales Agreement or an agreement for the provision of Electronic Services with the Administrator results in the impossibility of concluding such an agreement. The provision of personal data in such a case is a contractual requirement and if the data subject wishes to conclude a given agreement with the Administrator, he/she is obliged to provide the required data. Each time the scope of data required to conclude a contract is indicated beforehand on the website of the Internet Shop and in the Terms and Conditions of the Internet Shop; (2) statutory obligations of the Administrator - providing personal data is a statutory requirement resulting from generally applicable laws imposing an obligation to process personal data on the Administrator (e.g. processing of data for tax or accounting purposes), and failing to provide such data will make it impossible for the Administrator to fulfil those obligations.
1.5. The controller shall take particular care to protect the interests of the persons whose personal data it processes and in particular shall be responsible and ensure that the data it collects are: (1) processed lawfully; (2) collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are Page 2 of 8 processed; (4) kept in a form which permits identification of data subjects for no longer than is necessary to achieve the purpose of the processing; and (5) processed in a manner which ensures adequate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by means of appropriate technical or organisational measures.
1.6. Taking into account the nature, scope, context and purposes of the processing and the risk of violation of the rights or freedoms of natural persons of varying probability and seriousness, the Administrator shall implement appropriate technical and organisational measures to ensure that the processing is carried out in accordance with the RODO Regulation and to be able to demonstrate this. These measures shall be reviewed and updated as necessary. The Administrator shall apply technical measures to prevent the acquisition and modification by unauthorised persons of personal data transmitted electronically.
1.7. All words, phrases and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Shop, Electronic Service) shall be understood in accordance with their definition contained in the Rules and Regulations of the Online Shop available on the pages of the Online Shop.
2.1. The controller shall be entitled to process personal data where, and to the extent that, one or more of the following conditions are met: (1) the data subject has given his or her consent to the processing of his or her personal data for one or more specified purposes; (2) the processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract; (3) the processing is necessary for compliance with a legal obligation incumbent on the Controller; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
2.2. The processing of personal data by the Controller requires in each case the existence of at least one of the grounds indicated in point. 2.1 of the Privacy Policy. The specific grounds for the Administrator's processing of the personal data of Service Recipients and Customers of the Internet Shop are indicated in the next section of the privacy policy - with reference to the given purpose of personal data processing by the Administrator.
3.1. In each case, the purpose, basis and period and recipients of the personal data processed by the Administrator result from the activities undertaken by the respective Customer or Client in the Online Shop or by the Administrator. For example, if a Customer decides to make a purchase from the Online Shop and chooses personal collection of the purchased Product instead of courier delivery, his/her personal data will be processed for the purpose of performing the concluded Sales Agreement, but will no longer be made available to the carrier carrying out the delivery on behalf of the Administrator.
3.2. The Administrator may process personal data within the Online Shop for the following purposes, on the grounds and for the periods indicated below:
3.2.1. Performing a Sales Contract or an agreement for the provision of an Electronic Service or taking action at the request of the data subject prior to entering into the aforementioned contracts - Article 6(1)(b) of the RODO Regulation (performance of a contract) - processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract - Data shall be stored for the period necessary for the performance, termination or otherwise expiry of the concluded Sales Contract or Electronic Service Contract.
3.2.2. Direct marketing - Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - the processing is necessary for the purposes resulting from the Administrator's legitimate interests - consisting of caring for the interests and good image of the Administrator, its Internet Store and striving to sell the Products - the Data is stored for the period of existence of the legitimate interest pursued by the Administrator, however, no longer than for the period of limitation of the Administrator's claims against the data subject by virtue of the Administrator's business activity. The period of limitation shall be determined by the provisions of law, in particular of the Civil Code (the basic limitation period for claims related to business activities is three years, and for the Sales Agreement it is two years). The Administrator may not process data for the purpose of direct marketing in the event of an effective objection to this effect by the data subject.
3.2.3. Marketing - Article 6(1)(a) of the RODO Regulation (consent) - the data subject has consented to the processing of his or her personal data for marketing purposes by the Controller - Data is stored until the data subject has withdrawn his or her consent to further processing of his or her data for this purpose.
3.2.4. Customer's expression of an opinion about the concluded Sales Contract - Article 6(1)(a) of the RODO Regulation - the data subject has consented to the processing of his/her personal data for the purpose of expressing his/her opinion - Data is stored until the data subject has withdrawn his/her consent to further processing of his/her data for this purpose.
3.2.5. Bookkeeping - Article 6(1)(c) of the RODO Regulation in conjunction with Article 74(2) of the Accounting Act, i.e. of 30 January 2018. (Journal of Laws of 2018, item 395, as amended) - processing is necessary for the fulfilment of a legal obligation incumbent on the Administrator - Data is kept for the period required by law mandating the Administrator to keep accounting books (5 years, counting from the beginning of the year following the financial year to which the data refer).
3.2.6. Establishing, asserting or defending claims which the Administrator may assert or which may be asserted against the Administrator -Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - processing is necessary for purposes deriving from the Administrator's legitimate interests - consisting of establishing, asserting or defending claims which may be raised by the Administrator or which may be raised against the Administrator - Data are stored for the period of existence of the legitimate interest pursued by the Administrator, however not longer than the period of limitation of claims which may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years)
3.2.7. Use of the website of the Online Shop and ensuring its proper functioning- Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - processing is necessary for the purposes of the Administrator's legitimate interests - consisting of running and maintaining the website of the Online Shop - Data is stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the period of limitation of the Administrator's claims against the data subject by virtue of the Administrator's business activity. The period of limitation shall be determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years).
3.2.8. Keeping statistics and analysing traffic in the Online Shop - Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - processing is necessary for the purposes deriving from the Administrator's legitimate interests - consisting of conducting statistics and analysis of traffic in the Internet Shop in order to improve the functioning of the Internet Shop and increase sales of Products - Data is stored for the period of existence of the legitimate interest pursued by the Administrator, however, no longer than for the period of limitation of the Administrator's claims against the data subject by virtue of the Administrator's business activity. The period of limitation shall be determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years).
4.1. For the proper functioning of the Online Store, including the execution of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as a software provider, courier or payment processor). The Administrator only uses the services of such processors who provide sufficient guarantees for the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the RODO Regulation and protects the rights of data subjects.
4.2. Personal data may be transferred by the Administrator to a third country, in which case the Administrator ensures that this will be done with respect to a country providing an adequate level of protection - in accordance with the RODO Regulation, and in the case of other countries, that the transfer will take place on the basis of standard data protection clauses. The controller shall ensure that the data subject has the opportunity to obtain a copy of his/her data. The Administrator shall transfer the collected personal data only in the case and to the extent necessary to fulfill the given purpose of data processing in accordance with this Privacy Policy.
4.3. Transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy - the Administrator transfers data only when it is necessary to achieve the given purpose of personal data processing and only to the extent necessary to achieve it. For example, if the Customer uses personal pickup, his/her data will not be transferred to the carrier cooperating with the Administrator.
4.4. Personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
4.4.1. carriers / freight forwarders / courier brokers / warehouse and/or shipping process operators – In the case of a Customer who uses the Online Store's method of Product delivery by mail or courier, the Administrator shall make the collected personal data of the Customer available to the selected carrier, forwarder or intermediary performing the shipment on behalf of the Administrator, and if the shipment is made from an external warehouse - to the entity handling the warehouse and/or the shipment process - to the extent necessary to complete the delivery of the Product to the Customer.
4.4.2. entities handling electronic or card payments – in the case of a Customer who uses electronic or credit card payment methods in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store on behalf of the Administrator to the extent necessary to handle the payment made by the Customer.
4.4.3. lenders / lessors – in the case of a Customer who uses an installment or lease payment method in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected lender or lessor handling the above payments in the Online Store on behalf of the Administrator to the extent necessary to handle the payment made by the Customer.
4.4.4. opinion survey system providers – in the case of a Customer who has agreed to express an opinion on a concluded Sales Agreement, the Administrator shall make the collected personal data of the Customer available to a selected entity providing a system of opinion surveys on concluded Sales Agreements in the Online Store on behalf of the Administrator to the extent necessary for the Customer to express his/her opinion by means of the opinion survey system.
4.4.5. service providers supplying the Administrator with technical, IT and organizational solutions that enable the Administrator to conduct its business, including the Online Store and Electronic Services provided through it (in particular, a provider of computer software to run the Online Store, an email and hosting provider, and a provider of business management and technical support software to the Administrator) - the Administrator shall make the collected personal data of the Customer available to the selected provider acting on its behalf only in the case and to the extent necessary to realize the given purpose of data processing in accordance with this Privacy Policy.
4.4.6. Accounting, legal and consulting service providers providing accounting, legal or consulting support to the Administrator (in particular, an accounting firm, law firm or debt collection company) - the Administrator shall make the collected personal data of the Client available to the selected provider acting on its behalf only in the case Page 5 of 8 and to the extent necessary to realize the given purpose of data processing in accordance with this Privacy Policy.
4.4.7. providers of social plug-ins, scripts and other similar tools placed on the website of the Internet Shop that allow the browser of the person visiting the website of the Internet Shop to download content from the providers of the said plug-ins (e.g., logging in with social network login information) and transferring the visitor's personal information to these providers for this purpose, including:
4.4.7.1. Meta Platforms Ireland Ltd. – The Administrator uses Facebook social plug-ins (e.g. Like button, Share button or login via Facebook login details) on the website of the Online Store and therefore collects and shares the personal data of the Customer using the website of the Online Store with Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy policy available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Online Store website - including information about the device, sites visited, purchases, ads displayed, and use of services - regardless of whether the Service Recipient has a Facebook account and is logged into Facebook).
5.1. The RODO Regulation imposes an obligation on the Controller to provide information on automated decision-making, including profiling, as referred to in Article 22 (1) and (4) of the RODO Regulation, and, at least in those cases, relevant information on the modalities of such decision-making, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Administrator provides information on possible profiling in this section of the privacy policy.
5.2. The Administrator may use profiling on the Online Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal of a Sales Agreement or the possibility of using Electronic Services on the Online Store. The effect of the use of profiling in the Online Store may be, for example, to grant a person a discount, send him/her a discount code, remind him/her of unfinished purchases, send him/her a proposal for a Product that may match the person's interests or preferences, or offer better conditions compared to the standard offer of the Online Store. Despite the profiling, it is the individual who freely decides whether to take advantage of the discount or better terms received in this way and make a purchase from the Online Store.
5.3. Profiling in the Online Store involves automatic analysis or prediction of a person's behavior on the Online Store website, e.g. by adding a particular Product to the shopping cart, browsing the page of a particular Product in the Online Store, or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of the person in question in order to be able to then send him/her, for example, a discount code.
5.4. The data subject has the right not to be subject to a decision that is based solely on automated processing, including profiling, and that produces legal effects on the person or similarly significantly affects the person.
6.1. Right of access, rectification, restriction, deletion or portability – The data subject has the right to demand from the Controller access to his/her personal data, rectification, erasure ("right to be forgotten") or restriction of processing, and has the right to object to processing, and has the right to portability of his/her data. The detailed conditions for exercising the rights indicated above are indicated in Articles 15-21 of the RODO Regulation.
6.2. The right to withdraw consent at any time – a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to Article 6(1)(a) or Article 9(2)(a) of the RODO Regulation) has the right to withdraw consent at any time without affecting the legality of the processing carried out on the basis of consent before its withdrawal.
6.3. The right to lodge a complaint with the supervisory authority – the person whose data is processed by the Administrator has the right to lodge a complaint to the supervisory authority in the manner and mode specified in the provisions of the RODO Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Office for Personal Data Protection
6.4. Right to object – The data subject has the right to object at any time - on grounds relating to his or her particular situation - to the processing of personal data concerning him or her based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling under these provisions. In such a case, the controller shall no longer be allowed to process such personal data, unless the controller demonstrates the existence of compelling legitimate grounds for the processing overriding the interests, rights and freedoms of the data subject, or grounds for establishing, asserting or defending claims. Page 6 of 8
6.5. Right to object to direct marketing – if personal data is processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for such marketing, including profiling, to the extent that the processing is related to such direct marketing.
6.6. In order to exercise the rights referred to in this section of the privacy policy, you may contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy or by using the contact form available on the website of the Online Store.
7.1. Cookies are small text information in the form of text files, sent by a server and stored on the side of the person visiting the site of the Online Store (e.g. on the hard drive of a computer, laptop, or smartphone memory card - depending on the device used by the visitor to our Online Store). Detailed information about cookies, as well as the history of their creation can be found, among others, here https://pl.wikipedia.org/wiki/HTTP_cookie.
7.2. Cookies that can be sent by the Web Store site can be divided into different types, according to the following criteria:
7.2.1. Ze względu na ich dostawcę:
1) own (created by the Administrator's Online Store website) and
2) belonging to third parties (other than the Administrator)
7.2.2. Due to their storage period on the device of the person visiting the website of the Online Store:
1) session (stored until you log out of the Online Store or shut down your web browser) and
2) permanent (kept for a certain period of time, defined by the parameters of each file or until manually deleted)
7.2.3. Due to the purpose of their use:
1) necessary (to enable the proper functioning of the Online Store website),
2) Functional/preferential (allowing to adjust the website of the Internet Store to the preferences of the visitor),
3) Analytical and performance analysis (gathering information about how the website of the Online Store is used),
4) marketing, advertising and social media (collecting information about the person visiting the site of the Internet Store for the purpose of displaying advertisements to that person, personalizing them, measuring their effectiveness and conducting other marketing activities, including on websites separate from the site of the Internet Store, such as social networks or other sites belonging to the same advertising networks as the Internet Store)
7.3. The Administrator may process the data contained in cookies when visitors use the website of the Online Store for the following specific purposes:
7.3.1. Purposes of using cookies on the Administrator's Online Store:
1) Identify Service Recipients as logged in to the Online Store and show that they are logged in (essential cookies)
2) remembering Products added to the shopping cart in order to place an Order (cookies necessary)
3) storing data from completed Order Forms, surveys or login data to the Online Store (essential and/or functional/preference cookies)
4) adapting the content of the Internet Shop's website to the individual preferences of the Customer (e.g. concerning colors, font size, page layout) and optimizing the use of the pages of the Internet Shop (functional/preference cookies)
5) keeping anonymous statistics showing how the website of the Internet Shop is used (analytical and performance cookies)
6) displaying and rendering ads, limiting the number of times ads are displayed and ignoring ads that the Customer does not want to see, measuring the effectiveness of ads, and personalizing ads, that is, studying the behavioral characteristics of visitors to the Online Store through anonymous analysis of their actions (e.g., repeated visits to certain pages, keywords, etc.) in order to create their profile and provide them with ads tailored to their anticipated interests, including when they visit other websites in the advertising network of Google Ireland Ltd. and Meta Platforms Ireland Ltd. (marketing, advertising and social media cookies)
7.4. Checking in the most popular web browsers what cookies (including the duration of cookies and their provider) are sent at any given time by the website of the Online Store is possible as follows:
7.4.1. In the Chrome browser: (1) In the address bar, click on the padlock icon on the left, (2) go to the "Cookies" tab.
7.4.2. In the Firefox browser: (1) In the address bar, click on the shield icon on the left, (2) go to the "Allowed" or "Blocked" tab, (3) click on the box "Inter-site tracking cookies", "Social media tracking elements" or "Content with tracking elements"
7.4.3. In Internet Explorer: (1) click the "Tools" menu, (2) go to the "Internet Options" tab, (3) go to the "General" tab, (4) go to the "Settings" tab, (5) click the "View Files" box
7.4.4. In the Opera browser: (1) In the address bar, click on the padlock icon on the left, (2) go to the "Cookies" tab.
7.4.5. In the Safari browser: (1) click the "Preferences" menu, (2) go to the "Privacy" tab, (3) click in the "Manage site data" box
7.4.6. Regardless of the browser, using tools available on the site, for example:
https://www.cookiemetrix.com/
or:
https://www.cookie-checker.com/
7.5. By default, most web browsers on the market accept the storage of Cookies by default. Everyone has the ability to determine the conditions for the use of Cookies through the settings of their own web browser. This means that you can, for example, partially restrict (e.g. temporarily) or completely disable the ability to save Cookies - in the latter case, however, this may affect some of the functionality of the Online Store (for example, it may not be possible to pass the Order path through the Order Form due to the failure to remember the Products in the shopping cart during the subsequent steps of placing the Order).
7.6. The settings of your Internet browser regarding Cookies are important in terms of your consent to the use of Cookies by our Online Store - in accordance with the regulations, such consent can also be expressed through the settings of your Internet browser. Detailed information on how to change the settings for Cookies and how to delete them yourself in the most popular web browsers is available in the help section of your web browser and on the following pages (just click on the name of your browser):
w przeglądarce Internet Explorer
7.7. The Administrator may use Google Analytics, Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on the Online Store. These services help the Administrator keep statistics and analyze traffic on the Online Store. The data collected is processed by the above services to generate statistics to help administer the Online Store and analyze traffic on the Online Store. These data are of an aggregate nature. When using the above services on the Online Store, the Administrator collects such data as the source and medium of acquisition of visitors to the Online Store and the way they behave on the Online Store website, information about the devices and browsers from which they visit the site, IP and domain, geographical data and demographic data (age, gender) and interests.
7.8. It is possible for a person to easily block the sharing of information about his/her activity on the Online Store website with Google Analytics - for this purpose, for example, you can install a browser add-on provided by Google Ireland Ltd. available here:
https://tools.google.com/dlpage/gaoptout?hl=pl
7.9. In connection with the Administrator's ability to use advertising and analytical services provided by Google Ireland Ltd. in the Online Store, the Administrator indicates that full information on the principles of processing of data of visitors to the Online Store (including information stored in cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at the web address:
https://policies.google.com/technologies/partner-sites.
8.1. The online store may contain links to other websites. The Administrator urges that when you go to other sites, you should read the privacy policy established there. This privacy policy applies only to the Administrator's Online Store.
9.1. If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may prevent the use of websites
9.2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
- Edge
- Internet Explorer
- Chrome
- Safari
- Firefox
- Opera
9.3. Mobile devices:
- Android
- Safari (iOS)
- Windows Phone